FAQ

I've never seen anything like this before! All the other pet carriers are so big and heavy. Is the PocoPet for real?

It sure is! And, we know it can be hard to believe at first: a pet carrier so small and light you always have it when you need it - without carrying a heavy, bulky carrier around all day? Dream come true! We invented the world's first ultralight, ultra-compact pet carrier - with a design so revolutionary, it's patent-pending. Now we can ALL live happy lives, with our pets by our side!

Can this packable carrier safely carry my pet?

Absolutely. From the tough ripstop nylon material to the reinforced stitching on the strap, mesh ventilation panel to the internal safety harness clip,  every feature has been designed for the safety and security of your BFF. It's rated to carry pets up to 15 pounds.

Is the PocoPet a good tiny dog carrier?

It sure is! The PocoPet Pet Carrier is professionally designed to carry both tiny and less-tiny dogs, up to 15 pounds. Check out Paisley (a 6-pound Chihuahua) and Max (a 15-pound Schnoodle) in their PocoPets:

 the pocopet pet carrier - weight capacity

 

How do I wash my PocoPet?

Handwash in cool water with soap, and air dry (no washing machines, dryers, or irons). 

How does the PocoPet work?

Clip the PocoPet to your leash, or toss it into your bag or glove compartment. Next time you need to carry your pet, simply unzip, unfold, and go!

The adjustable shoulder strap ensures a comfortable fit for pet owners of all heights and sizes, while the front panel provides ventilation and a window for the smallest pets. For extra safety, always fasten the adjustable collar clip to your pet's collar. 

What is your return policy?

All PocoPet carriers are guaranteed to be free from manufacturing defects for 60 days from purchase; any carriers found to have a manufacturing defect will be replaced free of charge. All other sales may be returned up to 30 days from purchase, in new condition.  Read all warranty & return details here >

Do you ship internationally?

Yes! Shipping charges are calculated on your location at checkout.

Please note: Customer is responsible for paying any tax, customs and brokerage fees incurred on international orders. If an order is returned because customer declines paying customs fees, customer will not be refunded.

I’m interested in selling the PocoPet in my retail shop.

Fabulous! Contact us here and we’ll get back to you in two shakes of a dogs’ tail.